Child Safety Standards Policy

Last updated: September 27, 2026

Effective from app version 26.9.28 onwards. We make this version available to all users through the App Store and Google Play as soon as it is released, and you will be asked to review and accept the updated policies the next time you open the app after updating.

MotoClubHub is committed to providing a safe and welcoming environment for all our users. This Child Safety Standards Policy outlines the measures we take to protect children and to prevent the exploitation and abuse of minors in connection with our platform, in line with Google Play's Child Safety Standards policy, the Apple App Store Review Guidelines, and applicable law.

1. Age Requirement and Intended Audience

This application is intended solely for adult motorcycle riders and motorcycle enthusiasts. The services, features, and content provided by the application are designed for individuals who are legally permitted to operate or participate in motorcycle-related activities within their jurisdiction.

The application is not directed towards children and is not designed to attract, engage, or serve users under the age of 18. As a result, the minimum age requirement for creating an account and using the application is 18 years of age or older.

The age restriction has been implemented as a child safety measure to reduce the likelihood of children accessing motorcycle-related social networking features, user-generated content, ride organisation activities, and other services intended for an adult audience. Users who are identified as being under the age of 18 may have their accounts suspended or removed in accordance with this policy.

2. Our Commitment to Child Safety

MotoClubHub has a zero-tolerance policy for Child Sexual Abuse and Exploitation (CSAE), including Child Sexual Abuse Material (CSAM), and for any content or behaviour that exploits, abuses, or endangers children. Although our service is intended for adults, we remain fully committed to ensuring our platform is never used to harm children.

3. Prohibition of Illegal and Harmful Content

The following types of content and behaviour are strictly prohibited on MotoClubHub:

  • Child Sexual Abuse and Exploitation (CSAE): Any content or conduct that sexually abuses or exploits children, including Child Sexual Abuse Material (CSAM) in the form of images, videos, text, or any other media, regardless of its nature or origin.
  • Grooming, Solicitation, and Sextortion: Any attempt to befriend, groom, solicit, or coerce a child for sexual purposes, or to obtain, threaten to share, or share sexual content involving a child.
  • Content that Promotes Child Abuse: Any content that encourages, glorifies, or facilitates child abuse, neglect, or exploitation.
  • Illegal Content: Content that is illegal under applicable laws.
  • Harassment, Bullying, and Threats: Any behaviour targeting children that constitutes harassment, bullying, threats, or intimidation.
  • Inappropriate Contact: Attempts by adults to initiate inappropriate contact with minors.

4. Reporting and Removal of CSAE

MotoClubHub adheres to a strict protocol for handling CSAE and CSAM:

  • Assessment and protective action: We promptly assess discoveries and reports, and apply immediate protective restrictions where needed, such as disabling access to the material and suspending the account involved during review.
  • Reporting: We report confirmed CSAM, and suspected child abuse where appropriate or required by law, to An Garda Síochána or another relevant authority without delay. We may also report illegal online material through Hotline.ie, Ireland's INHOPE-member reporting hotline.
  • Removal: We promptly remove or disable access to identified CSAM.
  • Account decision: Accounts found to be used for child sexual abuse or exploitation are permanently terminated. A temporary restriction applied during investigation is separate from a final termination decision.
  • Preservation of evidence: Any evidence retained for lawful reporting or investigation is access-restricted and kept only for as long as necessary for that purpose or required by law.

5. User-Generated Content (UGC) Moderation

MotoClubHub features user-generated content, including photos, profile information, meet up and route descriptions, and comments. We moderate this content both through an automated safety check and in response to reports from our users:

  • Automated safety check: Where you have given permission, images and PDF attachments you share are scored by an automated safety check, before they are posted, for content that breaks our rules, including child sexual abuse material. Content the check identifies as a likely breach of our rules is not posted. A person decides whether to report suspected child sexual abuse material to the authorities. See our Use of AI statement for how this works and how we handle your data.
  • User reporting: Any user can report content or behaviour that breaks our rules, directly from profiles and meet ups within the app, or by email.
  • Review and action: Reports are reviewed, and content found to breach this policy is removed, with appropriate action taken against the responsible user, up to and including permanent account termination.

6. Safety Features and Measures

MotoClubHub implements the following safety features to empower users and protect children:

In-App Reporting Tools

  • Users can easily report inappropriate content, suspicious behaviour, or violations of our Child Safety Standards Policy directly within the application.
  • Reporting options are clearly accessible on user profiles and meet ups.

User Blocking Functionality

  • Users can block other users to prevent further friend requests and remove the friendship connection. Blocking does not make publicly shared content private.

Location Sharing Controls

  • Location sharing for meet ups is an opt-in feature. Users have clear control over when and with whom their location is shared.
  • Clear warnings are provided regarding the implications of sharing location data.

Privacy Settings

  • Accessible and understandable privacy settings allow users to control their profile visibility, content sharing, and interaction preferences.

Safety Education

  • We provide safety tips and encourage users to report any concerns.

7. Age Confirmation

  • Users are required to confirm that they meet the minimum age requirement of 18 years during the registration process.
  • We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a user is under 18, we will act in accordance with Section 1, suspending or removing the account and deleting the associated personal information, subject to any necessary and lawful safeguarding or evidence-preservation requirements.

8. Reporting Violations

If you encounter any content or behaviour that violates this Child Safety Standards Policy, or if you have concerns about the safety of a child in connection with our platform, please report it immediately:

  • In-App Reporting: Use the dedicated reporting tools within the MotoClubHub application.
  • Email: Contact our support team directly at motoclubhub@mod72.com.

We treat reports relating to child safety as our highest priority and aim to review and action them as quickly as possible.

If a child is in immediate danger, contact the emergency services: 112 or 999 in Ireland, or the local emergency number elsewhere.

Please provide the relevant username, content link or location within the app, approximate time, and a brief description. Do not download, screenshot, copy or forward suspected child sexual abuse material, or attach it to an email to us.

9. Enforcement Actions

Violations of this policy will result in:

  • Removal or disabling of access to prohibited content.
  • Temporary restriction of an account during investigation where needed, and permanent termination of accounts found to be used for child sexual abuse or exploitation.
  • Reporting to the relevant authorities as described in Section 4.

10. Data Privacy

MotoClubHub collects and processes user data in accordance with our comprehensive Privacy Policy and applicable data protection law, including the EU General Data Protection Regulation (GDPR). We do not target children with advertising or collect data from them for profiling purposes.

11. Contact and Child Safety Point of Contact

If you have any questions or concerns regarding this Child Safety Standards Policy, please contact us. For child-safety matters, including notifications from Google Play or other partners regarding potential CSAE, our designated point of contact is the MotoClubHub Support team. This contact can speak to our enforcement and review procedures and can take action where required.

MotoClubHub Support
motoclubhub@mod72.com